Privacy Policy

Effective date: May 1, 2026 · Last updated: May 1, 2026

MARKA LLC ("Tewahedo Press", "we", "our", or "us") respects your privacy. This Privacy Policy describes how we collect, use, share, and protect personal information when you visit tewahedopress.com (the "Site") or purchase our products. This policy is designed to comply with the EU General Data Protection Regulation (GDPR), the UK GDPR, the California Consumer Privacy Act as amended by the CPRA (CCPA/CPRA), and other applicable privacy laws.

1. Information We Collect

Information you provide directly

• Account & contact data: name, email address, phone number.
• Order data: shipping and billing addresses, items ordered, order history.
• Payment data: processed by our PCI DSS Level 1 payment processors (Stripe, PayPal). We do not store your full card number or CVV on our servers.
• Communications: messages you send via our contact form or email.

Information collected automatically

• IP address, browser type, device identifiers, referring URL, pages viewed, and timestamps.
• Cookies and similar technologies (see Section 7).

2. How We Use Your Information

We use personal information to:

• Process and fulfill orders, including shipping, returns, and customer service.
• Communicate with you about orders, products, services, and promotions you have opted into.
• Detect and prevent fraud, abuse, and security incidents.
• Improve our products, Site, and customer experience.
• Comply with legal obligations (tax, accounting, anti-money-laundering, etc.).

3. Legal Bases (GDPR / UK GDPR)

For visitors located in the European Economic Area, United Kingdom, or Switzerland, our legal bases for processing are:

• Contract performance · to fulfill your order and provide customer support.
• Legitimate interests · to operate our Site, prevent fraud, and improve our services.
• Consent · for marketing emails and non-essential cookies (withdrawable at any time).
• Legal obligation · for tax, accounting, and regulatory compliance.

4. How We Share Information

We do not sell your personal information. We share data only with:

• Service providers bound by contractual confidentiality obligations: payment processors (Stripe, PayPal), shipping carriers (USPS, UPS, FedEx, DHL), email service providers, cloud hosting (AWS), customer support and analytics platforms.
• Legal & safety · to comply with law, court orders, or to protect rights, property, and safety.
• Corporate transactions · in connection with a merger, acquisition, or sale of assets, with notice to you.

5. International Data Transfers

We are based in the United States. If you are located outside the US, your information will be transferred to and processed in the US. We rely on Standard Contractual Clauses approved by the European Commission and other appropriate safeguards for such transfers.

6. Data Retention

We retain personal information only as long as necessary for the purposes described, including legal, accounting, and tax requirements. Order data is typically retained for 7 years to comply with US tax and bookkeeping obligations. Marketing data is retained until you opt out.

7. Cookies

We use the following categories of cookies and similar technologies:

• Strictly necessary: session, cart, security, and checkout cookies. These cannot be disabled.
• Analytics: Google Analytics 4 (anonymized IP, IP-Anonymization enabled) to measure traffic patterns.
• Marketing: Meta Pixel and Google Ads conversion tracking, loaded only after consent in jurisdictions where required.

You can manage cookies via your browser settings or via our cookie banner. In the EU, EEA, and UK, non-essential cookies are loaded only after you grant consent.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Correct inaccurate personal information.
• Request deletion of your personal information.
• Object to or restrict certain processing.
• Request data portability.
• Withdraw consent at any time (for processing based on consent).
• Lodge a complaint with a supervisory authority.

To exercise these rights, email privacy@tewahedopress.com. We will respond within 30 days.

9. California Residents (CCPA / CPRA)

California residents may request: (a) the categories of personal information we collect, sell, or share; (b) access to specific pieces of personal information; (c) deletion of personal information; (d) correction of inaccurate information; (e) limitation on the use of sensitive personal information. We do not sell personal information. We do not knowingly collect personal information from individuals under 16 years old.

10. Children

Our Site is not directed to children under 13 (or under 16 in the EEA/UK). We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact privacy@tewahedopress.com and we will delete it.

11. Security

We implement administrative, technical, and physical safeguards to protect personal information, including TLS 1.2+ encryption in transit, encryption at rest, restricted access to personal data, and PCI DSS-compliant payment processors. No method of transmission over the internet is 100% secure, however.

12. Changes

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the latest version. Material changes will be communicated by email or prominent notice on the Site.

13. Contact / Data Controller

The data controller is MARKA LLC.
18395 Gulf Blvd, Ste 203 #4, Indian Shores, FL 33785, USA.
Email: privacy@tewahedopress.com

EU/UK customers may also contact our EU representative at eu-rep@tewahedopress.com.